Insurance Client Service Specialist

Marsh & McLennan Companies, Inc.; Greensboro (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Charitable contribution match

Stock purchase opportunities

Job summary

Marsh McLennan Agency in Greensboro, NC is seeking a Client Service Specialist to join the Service Center. You’ll partner with Sales Center and Remarketing to ensure quality service at a support level, maintain client rapport, and keep underwriters informed.

The role requires a Property & Casualty license (MMA provides training) and a daytime shift from 10:15 am to 7:15 pm. Strong communication, teamwork, and proficiency with Microsoft Office help you succeed.

Qualifications

• Strong interpersonal skills, especially telephone demeanor.
• Independent thinker with a goal-oriented mindset.
• Team player willing to help reach all goals.
• Proficiency with Microsoft Office applications.

Responsibilities

• Deliver quality service at a support level to clients and underwriters.
• Maintain rapport with clients, internal teams, and grow existing accounts.
• Communicate effectively and ensure timely follow-up.

Skills

Telephone demeanor

Interpersonal skills

Independent thinking

Team player

MS Office

Education

High School diploma or equivalent

Job description

Company:
Marsh McLennan Agency

Description:

Our not‑secret sauce.

Award‑winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Service Specialist at Marsh & McLennan Agency LLC (MMA) Company .

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Client Service Specialist on the Service Center team, you’ll partner with both the Sales Center and Remarketing areas to ensure quality service is delivered at a support level. Remain knowledgeable of coverages and manage the expectation of the client (both internal and external). Maintain rapport with clients, company underwriters, and develop/grow existing accounts. Work collegially as a supportive member of the production team for the benefit of the clients. Maintain open, effective communication and timely follow-up.

Shift for this team:

• 10:15 am to 7:15 pm

Important: Position requires Property & Casualty Insurance License. MMA will provide licensing course and licensing exam. Colleagues will be given two attempts to pass the exam.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• High School graduate or equivalent education and/or related experience
• Strong interpersonal skills, especially telephone demeanor
• Independent thinking with an ambitious goal-oriented mindset
• Strong team player worth ethic and willingness to help reach all goals
• Demonstrate proficiency of basic computer applications, such as Microsoft Office products

These additional qualifications are a plus, but not required to apply:

• Property & Casualty Insurance Experience
• Property & Casualty License

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well‑being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

• Instagram
• Facebook
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• LinkedIn

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client‑focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

MMABI

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