Client Specialist - Home - Willowbrook

brobstongroup.com - Jobboard; Wayne (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

brobstongroup.com - Jobboard is looking for a Client Specialist to support the Home department at the Willowbrook location. This role involves delivering exceptional customer service, building client relationships, and providing tailored recommendations for home merchandise.

The ideal candidate will possess strong communication skills, drive sales performance, and ensure a welcoming salesfloor. Flexibility in scheduling is required for this position, including nights and weekends.

Qualifications

• Previous retail or customer service experience preferred.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Greet and engage clients, delivering personalized product recommendations for home merchandise.
• Drive individual and team sales goals through consultative selling and follow-up.
• Maintain visual merchandising and ensure the salesfloor is organized and well stocked.
• Process sales transactions, returns, and client services accurately.
• Build and maintain client records and follow up to cultivate repeat business.

Skills

Strong communication skills

Customer-focused attitude

Sales ability

Knowledge of home furnishings

Job description

Summary

The Client Specialist supports the Home department at the Willowbrook location, delivering exceptional customer service and product expertise. They build client relationships, provide tailored recommendations, and contribute to sales performance by promoting home merchandise. The role collaborates with store teams to ensure a welcoming environment and well-presented salesfloor.

Responsibilities

• Greet and engage clients, delivering personalized product recommendations for home merchandise.
• Drive individual and team sales goals through consultative selling and follow-up.
• Maintain visual merchandising and ensure the salesfloor is organized and well stocked.
• Process sales transactions, returns, and client services accurately.
• Build and maintain client records and follow up to cultivate repeat business.

Requirements

• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills with a customer-focused attitude.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Knowledge or interest in home furnishings and décor preferred.
• Ability to stand for extended periods and lift up to 25 lbs.