Client Specialist - Furniture And Bedding - Norwalk

brobstongroup.com - Jobboard; Norwalk (CT); On-site; USD 30,000 - 40,000; Part time

Job summary

brobstongroup.com - Jobboard is seeking a Client Specialist in Norwalk, Connecticut. This role involves providing exceptional customer service and expertise in the furniture and bedding department.

As a Client Specialist, you will engage with customers, assist with merchandising, manage transactions, and help create personalized shopping experiences. Ideal candidates should have retail experience and strong communication skills. The position requires flexibility for part-time hours, including weekends and holidays.

Qualifications

• Previous retail or sales experience, preferably in home furnishings.
• Strong customer service skills and ability to build relationships.
• Ability to work a flexible part-time schedule.

Responsibilities

• Engage customers to assess needs and recommend solutions.
• Provide product knowledge and styling advice for furnishings.
• Manage clienteling activities and coordinate special orders.

Skills

Customer service skills

Communication skills

Sales experience

Relationship-building skills

Job description

Summary

Client Specialist supporting the furniture and bedding floor in a department store location in Norwalk. Provide exceptional customer service and product expertise to create personalized shopping experiences, drive sales, and build lasting client relationships. Assist with merchandising, order coordination, and maintaining a polished sales floor for luxury home goods.

Responsibilities

• Engage customers to assess needs and recommend furniture and bedding solutions.
• Provide product knowledge, demonstrations, and styling advice for home furnishings.
• Manage clienteling activities, follow up on leads, and coordinate special orders and deliveries.
• Maintain visual merchandising standards, floor sets, and inventory presentation.
• Process transactions accurately and work toward sales goals while delivering a high level of service.

Requirements

• Previous retail or sales experience, preferably in home furnishings or related categories.
• Strong customer service, communication, and relationship-building skills.
• Ability to work a flexible part-time schedule, including weekends and holidays.
• Physical ability to stand for extended periods and assist with moving or staging merchandise as needed.