Retail Sales Associate

C & C Enterprises LLC; United States; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Profit sharing

Job summary

A dynamic retail company is seeking an enthusiastic Customer Experience Associate to build relationships and provide outstanding support. Ideal candidates are fashion lovers with strong communication skills and retail experience. Responsibilities include problem-solving, merchandising, and providing style advice. Part-time positions may also be available, and pay is based on experience.

Qualifications

• Excellent communication skills essential for customer interactions.
• Preferred experience in fashion retail to enhance customer engagement.
• Ability to learn product inventory for effective selling.
• Ability to study and learn product inventory, including fine jewelry and skin care.
• Must be able to operate a point of sale system on an iPad and computer to check out customers and run reports.

Responsibilities

• Build customer relationships through excellent support and service.
• Resolve customer and inventory issues efficiently.
• Optimize customer experience through merchandising and presentations.
• Provide strategic insights to influence marketing and sales strategies.
• Staying up to date with current trends and timeless looks to assist a variety of clients is a must. Ask the customer questions to provide them with the best styling advice for their needs and style.
• Provide thoughtful, strategic insight regarding customer needs to impact the business such as marketing, merchandising, photography, and buying suggestions to meet and exceed sales goals.

Skills

Excellent verbal and written communication skills

Fashion retail experience

Passion for fashion

Ability to operate a point of sale system

POS system operation

Tools

POS system (iPad)

Job description

Benefits

• 401(k)
• 401(k) matching
• Employee discounts
• Profit sharing

We’re looking for exceptional associates to join our Customer Experience team. The perfect candidate is a Willow brand enthusiast who aspires to build customer relationships and deliver above-and-beyond support to ensure customer satisfaction. As a member of the Willow team, you will be the reflection of our company and brand through your personal style, customer service and passionate energy.

Responsibilities

• Build customer relationships and deliver above-and-beyond customer support on the sales floor and via phone calls, text messages and email.
• Quickly and thoroughly solve problems with customers, inventory issues, and communicate with your team.
• Think creatively about ways in which we can optimize each customer’s experience through visual presentations and merchandising the sales floor.
• Learn the products inside and out in order to offer style advice, “upsell” products, and to help customers find what they need and discover something new.
• Staying up to date with current trends and timeless looks to assist a variety of clients is a must. Ask the customer questions to provide them with the best styling advice for their needs and style.
• Provide thoughtful, strategic insight regarding customer needs to impact the business such as marketing, merchandising, photography, and buying suggestions to meet and exceed sales goals.

Qualifications

• Excellent verbal and written communication skills
• Fashion retail experience preferred
• Have a passion for fashion and ability to style customers
• Ability to study and learn product inventory, including fine jewelry and skin care
• Must be able to operate a point of sale system on an iPad and computer to check out customers and run reports

Part-Time positions may also be available. Pay is based on experience.