Sales Consultant

Gardner & White Corp.; Southfield (MI); On-site; USD 30,000 - 48,000; Full time

Job summary

A reputable furniture retailer in Southfield, Michigan, is searching for a motivated Sales Consultant to enhance customer engagement and sales performance. Candidates should have a passion for furniture and strong communication skills. Responsibilities include building customer relationships, achieving sales targets, and maintaining product knowledge. Ideal for those with retail sales experience, this role offers a dynamic retail environment with various working hours including nights, weekends, and holidays.

Qualifications

• Previous sales experience in retail preferred, especially in furniture or home furnishings.
• Strong communication and interpersonal skills to build customer rapport.
• Ability to stand for entire shifts and lift up to 50 pounds.
• Strong customer service orientation with a focus on positive shopping experiences.
• Ability to work independently and in a fast-paced retail environment.
• Computer proficiency for placing orders and credit applications.

Responsibilities

• Build lasting relationships with customers.
• Meet established sales goals.
• Maintain knowledge of furniture styles and trends.
• Partner with team members to create engaging customer experiences.
• Consistently meet established sales goals.
• Greet customers, assess furnishing needs, and stay informed on product trends.

Skills

Sales experience

Communication skills

Customer service orientation

Ability to work in a team

POS systems

Tools

Point-of-sale (POS) systems

Job description

Overview

We are seeking a highly motivated and experienced Sales Consultant to join our team. The ideal candidate will have a proven track record of success in sales and a passion for delivering exceptional customer service.

Responsibilities

• Build lasting relationships with customers while helping them find the perfect items to meet their needs, tastes, and purchase options.
• Follow up with customers to maximize sales and ensure customer satisfaction.
• Join a supportive team that works together to achieve individual goals and company expectations.
• In addition, you will partner with other members of your team to create an engaging customer experience.
• You will be responsible for consistently meeting established sales goals.
• Maintain a high level of engagement, greeting customers, cultivating relationships, and discovering furnishing needs.
• Maintain knowledge of a broad range of furniture styles, trends, and products through company training and your own research of trends.
• Utilize computer tools to validate credit terms and complete sales transactions.
• Other duties/projects as assigned.

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Work Environment

This job operates in a retail store environment.

Physical Demands

Ability to stand during the entire shift.

Must be able to lift and/or move, bend, stoop, climb, reach, and frequently lift up to 50 pounds.

Qualifications

• Previous sales experience in retail, preferably in the furniture or home furnishings industry, is preferred but not required.
• Passion for furniture and interior design, with a keen eye for aesthetics and attention to detail.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
• Strong customer service orientation, with a focus on delivering a positive and memorable shopping experience.
• Ability to work independently and as part of a team in a fast-paced retail environment.
• Computer proficient in placing orders and credit applications.
• Exceptional listening and problem-resolution skills.
• Basic computer skills and familiarity with point-of-sale (POS) systems is a plus.

Position Type/Expected Hours of Work

Must be willing to work nights, weekends, and holidays as required.