Sales Consultant

Gardner & White Corp.; Michigan; On-site; USD 40,000 - 60,000; Full time

Job summary

A retail furniture company in Michigan is seeking a highly motivated Sales Consultant. The role requires building lasting relationships with customers, meeting sales goals, and a passion for delivering exceptional customer service. The ideal candidate should have excellent communication skills and a strong customer service orientation. Experience in retail, particularly in home furnishings, is preferred. The job may require working nights, weekends, and holidays.

Qualifications

• Previous sales experience in retail, preferably in the furniture or home furnishings industry.
• Passion for furniture and interior design.
• Computer proficient in placing orders and credit applications.

Responsibilities

• Build lasting relationships with customers.
• Follow up with customers to maximize sales.
• Partner with team members to create an engaging customer experience.
• Meet established sales goals.
• Maintain a high level of engagement with customers.

Skills

Excellent communication and interpersonal skills

Strong customer service orientation

Ability to work independently and as part of a team

Exceptional listening and problem-resolution skills

Job description

We are seeking a highly motivated and experienced Sales Consultant to join our team. The ideal candidate will have a proven track record of success in sales and a passion for delivering exceptional customer service.

Job Responsibilities

• Build lasting relationships with customers while helping them find the perfect items to meet their needs, tastes, and purchase options.
• Follow up with customers to maximize sales and ensure customer satisfaction.
• Join a supportive team that works together to achieve individual goals and company expectations.
• In addition, you will partner with other members of your team to create an engaging customer experience.
• You will be responsible for consistently meeting established sales goals.
• Maintain a high level of engagement, greeting customers, cultivating relationships, and discovering furnishing needs.
• Maintain knowledge of a broad range of furniture styles, trends, and products through company training and your own research of trends.
• Utilize computer tools to validate credit terms and complete sales transactions.
• Other duties/projects as assigned.

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Work Environment

This job operates in a retail store environment.

Physical Demands

Ability to stand during the entire shift.

Must be able to lift and/or move, bend, stoop, climb, reach, and frequently lift up to 50 pounds.

Qualifications

• Previous sales experience in retail, preferably in the furniture or home furnishings industry, is preferred but not required.
• Passion for furniture and interior design, with a keen eye for aesthetics and attention to detail.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
• Strong customer service orientation, with a focus on delivering a positive and memorable shopping experience.
• Ability to work independently and as part of a team in a fast-paced retail environment.
• Computer proficient in placing orders and credit applications.
• Exceptional listening and problem‑resolution skills.
• Basic computer skills and familiarity with point‑of‑sale (POS) systems is a plus.

Position Type / Expected Hours of Work

Must be willing to work nights, weekends, and holidays as required.