Client Specialist

212 MedSpa; Edmonds (WA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive compensation

Complimentary and discounted company

Job summary

212 MedSpa in Edmonds, WA is seeking a friendly, reliable Client Specialist to join a wellness-focused environment. Shifts include Saturdays 7:30 am-3:00 pm and Mondays/Fridays 5:30 am-8:30 am.

The role combines reception duties, scheduling, and sales of spa services and products. Ideal candidates will have strong ethics, enjoy working with people, excellent communication, and the ability to work independently or in a team.

Qualifications

• Experienced with scheduling and lead generation software.
• Medical Terminology is a plus.

Responsibilities

• Answers phone calls, schedule appointments, and share general information on services performed and products sold.
• Generate sales by educating guests on modalities in spa and retail for at home upkeep.
• Check clinic emails multiple times daily and follow up on all emails, customer leads, phone calls, and voicemails.
• Check clients in for services and perform all POS duties.
• Assure all proper paperwork is completed before the services are rendered.
• Open and close clinic according to current systems in place.
• Keep all work areas clean, safe, and orderly at all times.
• Follow all rules and systems while always maintaining confidentiality with all clients and follow HIPAA guidelines.
• Assist Nurses as needed.
• Perform administrative duties including restocking supplies, anticipating stock needs and alerting manager, and general cleaning and sanitation duties.
• Search out and book outreach events under the direction of the manager.

Skills

Sales and Marketing experience

Customer service

Excellent communication

Tools

Scheduling software

Lead generation software

Microsoft Excel

Email

Job description

Are you passionate about wellness? We are seeking a new team member who is friendly, reliable, and excited to be part of a wellness focused environment

Available Shifts:

• Client Specialist- Saturdays 7:30 am- 3:00 pm
• Client Specialist- Monday and Fridays 5:30 am- 8:30 am

The Ideal candidate:

• High ethics and integrity.
• Sales and Marketing experience
• Enjoys working with people and has an agreeable, patient, approachable, and a helpful personality.
• Has exceptional verbal and written communication skills.
• Can work independently or as part of a team of very competent, like-minded individuals.
• Willingly adheres to all policies and procedures and always maintains Compliance.

Responsibilities & Duties

• Answers phone calls, schedule appointments, and share general information on services performed and products sold.
• Generate sales by educating guests on modalities in spa and retail for at home upkeep.
• Check clinic emails multiple times daily and follow up on all emails, customer leads, phone calls, and voicemails.
• Check clients in for services and perform all POS duties.
• Assure all proper paperwork is completed before the services are rendered.
• Open and close clinic according to current systems in place.
• Keep all work areas clean, safe, and orderly at all times.
• Follow all rules and systems while always maintaining confidentiality with all clients and follow HIPAA guidelines.
• Assist Nurses as needed.
• Perform administrative duties including restocking supplies, anticipating stock needs and alerting manager, and general cleaning and sanitation duties.
• Search out and book outreach events under the direction of the manager.

Skills & Qualifications

• Experienced and highly proficient with using a computer utilizing scheduling and lead generation software, email, word, and excel.
• Medical Terminology is a plus.

Compensation/Positions Available:

• Part Time- and Full-Time positions
• Competitive compensation
• Complimentary and discounted company services