Client Solutions Specialist - Manufacturing

Opti Staffing Group; Portland (OR); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Paid Time Off & Holidays

SIMPLE IRA

Stable, team-oriented environment

Hands-on role

Job summary

Opti Staffing Group’s client in NE Portland, OR is seeking a detail-oriented Customer Solutions Specialist to support inquiries, order processing, and warehouse coordination. This full-time, onsite role offers growth within operations and product knowledge.

The position requires strong communication, accuracy, and the ability to manage multiple priorities in a fast-paced environment. Compensation is $22/hr DOE with benefits included.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, sales support, order processing, or operations.
• Strong attention to detail and accuracy.

Responsibilities

• Respond to inbound customer inquiries via phone, email, and in person.
• Prepare accurate quotes and process customer orders.
• Enter and review orders in the order management system.
• Process payments and generate invoices; maintain customer records.

Skills

Customer service

Order processing

Attention to detail

Multitasking

Team collaboration

Education

High school diploma or equivalent

Tools

ERP systems

Order management software

Job description

Who We Are:

Our client is a small, team-oriented distributor serving architectural, museum, and commercial clients. We pride ourselves on providing consultative support, precise order processing, and operational excellence. Our environment is structured, collaborative, and detail-driven, supporting customers who rely on accuracy and product expertise.

Location: NE Portland, OR - Onsite
Pay: $22/hr, DOE
Schedule: Monday - Friday | Full Time

What’s in it for You:

• Health, Dental, and Vision Insurance
• Paid Time Off & Holidays
• SIMPLE IRA (eligible after 12 months)
• Stable, team-oriented work environment
• Hands-on, multi-functional role
• Opportunity to grow within operations and product knowledge

What You’ll Do:

We are seeking a detail-oriented and operations-minded Customer Solutions Specialist to support customer inquiries, order processing, and warehouse coordination. This is a multi-functional role combining customer service, consultative support, administrative accuracy, and hands-on operational assistance.

• Respond to inbound customer inquiries via phone, email, and in person
• Ask clarifying questions to understand project requirements and recommend products
• Prepare accurate quotes and process customer orders
• Enter and review orders in the order management system
• Process payments and generate invoicesMaintain organized customer records and order histories
• Communicate order status and shipping timelines
• Coordinate order flow from office to warehouse
• Generate shipping labels and prepare orders for pickup
• Assist with pulling, packing, and shipping as needed
• Support inventory counts and discrepancy reporting
• Operate light machinery (cable cutting equipment) after training

What We’re Looking For:

• High school diploma or equivalent
• Experience in customer service, sales support, order processing, or operations
• Strong attention to detail and accuracy
• Clear written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable working independently and in a small team setting
• Ability to lift up to 40 lbs

Preferred:

• Experience in manufacturing, distribution, or B2B environments
• Familiarity with ERP or order management systems
• Exposure to shipping, logistics, or inventory processes
• Ability to learn technical or product-based information