Client Solutions & Relationship Banker

Bank of America; Lynnwood (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

Bank of America in Lynnwood, WA is hiring a Customer Service Associate/Teller to engage clients in the lobby, educate on self-service, and process cash transactions. You will build relationships, connect clients to solutions, and support a team focused on delivering a superior client experience.

You must be a motivated self-starter who can work with a sense of urgency, handle priority tasks, and adapt to new technology while adhering to policies and regulations.

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic and results focus.
• Collaborates effectively to build relationships and drive client outcomes.
• Ability to learn and adapt to new information and technology platforms.
• Comfortable educating clients on basic banking transactions via self-service channels.
• Strong critical thinking and problem-solving to meet client needs.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to act in clients' and the bank's best interest under laws.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls to support clients.
• Drives the client experience and cash handling responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America in Lynnwood, WA is hiring a Customer Service Associate/Teller to engage clients in the lobby, educate on self-service, and process cash transactions. You will build relationships, connect clients to solutions, and support a team focused on delivering a superior client experience.

You must be a motivated self-starter who can work with a sense of urgency, handle priority tasks, and adapt to new technology while adhering to policies and regulations.