Client Solutions Relationship Banker

vnbcareers; Birmingham (AL); On-site; USD 30,000 - 42,000; Full time

Job summary

vnbcareers in Birmingham, AL seeks a customer-focused banking professional to grow relationships and acquire new clients. You will cross-sell financial products, educate customers on bank services, and maintain accurate records while delivering friendly, solution-oriented service.

The role involves opening accounts, handling cash transactions, and supporting vault and teller functions, with emphasis on compliance and quality service in a community-focused branch.

Qualifications

• High school diploma or GED required; cash handling experience preferred.
• Able to learn and use banking software and retail banking processes.
• Strong communication, listening, and problem-solving abilities.

Responsibilities

• Grow existing customer relationships and acquire new ones through sales execution and cross selling.
• Deliver exceptional customer service aligned with the bank's mission.
• Maintain knowledge of bank products and educate customers to cross-sell.
• Present professional demeanor to build trust and identify financial needs.
• Meet with customers to conduct financial needs assessments and open accounts.
• Demonstrate online and mobile banking capabilities and ensure compliance.
• Process transactions accurately, balance cash drawer, and use teller equipment.
• Participate in community events and CRA initiatives, report unusual activity.

Skills

Communication

Interpersonal

Analytical thinking

Decision making

Attention to detail

Customer service

Multitasking

Computer skills

Education

High School Diploma or GED

Associates or Bachelor's degree

Tools

FIS/IBS

Cash handling systems

Job description

vnbcareers in Birmingham, AL seeks a customer-focused banking professional to grow relationships and acquire new clients. You will cross-sell financial products, educate customers on bank services, and maintain accurate records while delivering friendly, solution-oriented service.

The role involves opening accounts, handling cash transactions, and supporting vault and teller functions, with emphasis on compliance and quality service in a community-focused branch.