Growth-Focused Relationship Banker

vnbcareers; Montgomery (AL); On-site; USD 32,000 - 46,000; Full time

Job summary

vnbcareers is seeking a friendly, professional Teller to grow existing customer relationships while opening new accounts and promoting bank services. You will handle cash, provide solutions, and maintain accuracy in transactions.

The role emphasizes cross-selling, product knowledge, and excellent service, with responsibilities spanning from customer greeting to conducting financial needs assessments and supporting branch staff.

Qualifications

• High School Diploma or GED; minimum 1 year in customer service, retail sales, or cash handling.
• Associates or Bachelors in accounting/business/finance/economics is preferred.
• Experience with banking software (FIS/IBS) is a plus.

Responsibilities

• Grow existing customer relationships and acquire new ones through sales execution and lead management.
• Deliver exceptional customer service aligned with the bank's mission.
• Educate customers on bank products and cross-sell to meet financial needs.
• Open new accounts (checking, savings, CDs, IRAs) and discuss/sell loan products.
• Promote online and mobile banking capabilities.
• Maintain cash drawer and balance cash with tellers equipment.

Skills

Communication

Customer service

Analytical skills

Attention to detail

Multitasking

Problem solving

Computer skills

Education

HS Diploma

Associate or Bachelor's degree (Accounting/Business/Finance/Economics)

Tools

FIS/IBS

Job description

vnbcareers is seeking a friendly, professional Teller to grow existing customer relationships while opening new accounts and promoting bank services. You will handle cash, provide solutions, and maintain accuracy in transactions.

The role emphasizes cross-selling, product knowledge, and excellent service, with responsibilities spanning from customer greeting to conducting financial needs assessments and supporting branch staff.