Strategic Implementation Consultant

adpinternalcareers; Town of Florida (NY); On-site; USD 100,000 - 130,000; Full time

Job summary

ADP is seeking an Implementation Consultant II to drive customer onboarding experiences for product or service implementations. You will leverage training programs and service guidelines to ensure successful outcomes, while aligning with ADP's CORE values: Insightful Expertise, Integrity, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.

Responsibilities include consulting with clients, guiding solutions, analyzing systems, and building

Qualifications

• At least 3 years of experience in a client service environment.
• At least 1 year of business consulting experience.
• Bachelor's degree or equivalent in education and experience

Responsibilities

• Consult with clients to deliver a comprehensive ADP solution.
• Guide and drive the client towards the best solution for their business needs.
• Analyze existing systems, interface requirements, business processes.
• Partner with clients to understand their business and related needs.
• Implement new processes, tools and approaches when recommending a solution.
• Interact/collaborate with ADP associates in sales and customer service.
• Exchange routine information with client project team members.

Skills

Client service

Business consulting

Project management

Analytical skills

Communication skills

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

ADP is seeking an Implementation Consultant II to drive customer onboarding experiences for product or service implementations. You will leverage training programs and service guidelines to ensure successful outcomes, while aligning with ADP's CORE values: Insightful Expertise, Integrity, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.

Responsibilities include consulting with clients, guiding solutions, analyzing systems, and building