Client Solutions Engineer

Vertex North Corp.; Raleigh (NC); On-site; USD 80,000 - 127,000; Full time

Benefits offered by this job

Health insurance

401(k) or pension plans

Professional development opportunities

Tuition reimbursement

Mentorship programs

Flexible work arrangements

Performance bonuses

Job summary

Vertex North Corp. in Raleigh, NC is seeking a Technical Account Manager to drive client success and maximize value from advanced technologies.

You will collaborate with technical teams and clients to understand needs and deliver exceptional service. The role emphasizes strong communication, problem-solving, and proactive support, with responsibilities including training, documentation, and regular client reviews.

Qualifications

• Bachelor's degree in a technical field or equivalent experience.
• 3-5 years of experience in technical sales or account management.
• Strong communication and problem-solving skills.
• Knowledge of CRM systems and sales methodologies a plus.

Responsibilities

• Build and maintain strong client relationships to ensure satisfaction.
• Work with sales to translate client needs into tailored solutions.
• Provide technical guidance and support to clients of Vertex North Corp.
• Monitor performance and coordinate with technical teams to resolve issues.
• Lead client reviews and identify opportunities to expand scope.
• Stay current with industry trends to keep clients ahead.
• Act as liaison between clients and the internal teams.
• Support training and documentation for clients.

Skills

Client relationship management

Technical sales experience

Account management

Excellent communication

Problem-solving

Education

Bachelor's degree in a technical field or equivalent experience

Tools

CRM systems

Sales methodologies

Job description

Vertex North Corp. in Raleigh, NC is seeking a Technical Account Manager to drive client success and maximize value from advanced technologies.

You will collaborate with technical teams and clients to understand needs and deliver exceptional service. The role emphasizes strong communication, problem-solving, and proactive support, with responsibilities including training, documentation, and regular client reviews.