Client Solutions Banker - Elevate Financial Lives

Bank of America; Kansas City (KS); On-site; USD 36,000 - 52,000; Full time

Job summary

Bank of America in Kansas City is seeking a customer-focused Client Associate to engage clients in the lobby, educate on self-service options, and assist with cash transactions. You will learn client priorities and connect them to financial solutions.

The role requires strong communication, ability to learn new platforms, and flexibility to work weekends or extended hours across multiple centers. This is a full-time position with US benefits and opportunities to grow within the bank.

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic and results focus.
• Ability to learn and adapt to new information and technology platforms.
• Willing to work weekends and/or extended hours across multiple centers.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, obeying applicable laws.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Bachelor's Degree or related Associate’s Degree

Job description

Bank of America in Kansas City is seeking a customer-focused Client Associate to engage clients in the lobby, educate on self-service options, and assist with cash transactions. You will learn client priorities and connect them to financial solutions.

The role requires strong communication, ability to learn new platforms, and flexibility to work weekends or extended hours across multiple centers. This is a full-time position with US benefits and opportunities to grow within the bank.