Client Solutions Banker

Bank of America; Philadelphia (Philadelphia County); On-site; USD 42,000 - 62,000; Full time

Job summary

Bank of America in the United States seeks friendly associates to engage clients in the lobby and assist with transactions via self-service resources such as mobile banking, online banking, or ATM. You will learn products, build relationships, and guide customers to solutions that meet their financial goals while upholding risk and regulatory standards.

This role requires excellent communication, the ability to work weekends, and a commitment to delivering a superior client experience in a

Qualifications

• Enthusiastic, self-starter with strong work ethic and focus on delivering results for clients.
• Collaborates effectively to build and nurture strong relationships.
• Delivers an experience that improves clients' financial lives and identifies client solutions.
• Confident in educating clients on self-service banking and related tools.
• Ability to learn and adapt to new information and technology platforms.
• Willing to work weekends or extended hours at multiple financial centers.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes to do what is right for clients and the bank, complying with laws.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Bachelor's Degree

Job description

Bank of America in the United States seeks friendly associates to engage clients in the lobby and assist with transactions via self-service resources such as mobile banking, online banking, or ATM. You will learn products, build relationships, and guide customers to solutions that meet their financial goals while upholding risk and regulatory standards.

This role requires excellent communication, the ability to work weekends, and a commitment to delivering a superior client experience in a