Client Solutions Advisor

Automatic Data Processing, Inc.; Florida; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Best-in-class benefits (Day 1)

Training & development

Volunteer time off

Job summary

ADP is hiring a Client Service Associate to join our team in Florida. You will help clients by delivering exceptional service and leveraging our training and guidelines to resolve challenges.

In this role you’ll be the go-to advisor for clients, build relationships over the phone, and provide product knowledge to help clients realize the value of ADP solutions. The ideal candidate has at least one year in customer service, a Bachelor's degree, and strong communication and organizational skills

Qualifications

• At least one year in a customer service environment.
• Bachelor's Degree.
• Strong focus on client satisfaction with systems experience (HR/HRIS).

Responsibilities

• Serve as a consultant servicing ADP's products/technologies.
• Use expertise to help clients and identify solutions.
• Build relationships with clients over the phone and provide product knowledge.
• Provide recommendations to ADP leadership based on client input.

Skills

Customer service

Communication

Time management

Analytical thinking

Team collaboration

Education

Bachelor's degree

Tools

HRIS

Job description

ADP is hiring a Client Service Associate to join our team in Florida. You will help clients by delivering exceptional service and leveraging our training and guidelines to resolve challenges.

In this role you’ll be the go-to advisor for clients, build relationships over the phone, and provide product knowledge to help clients realize the value of ADP solutions. The ideal candidate has at least one year in customer service, a Bachelor's degree, and strong communication and organizational skills