Client Skills Training Strategy & Projects Associate

JPMorgan Chase & Co.; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks a Training Strategy and Operations Management Associate to drive multi-workstream projects and support senior leaders across Global Private Bank client skills training programs.

You will build and track project plans, coordinate meetings, manage day-to-day operations, and assist with large-scale events and budgets, with occasional domestic and international travel. This role offers broad exposure to leadership and a strong foundation for a long-term career

Qualifications

• 2+ years in project or program management, operations, business management, or a related role.
• Bachelor's degree or equivalent experience.
• Strong project management fundamentals, including comfort with project plans, status reporting, and running work across multiple stakeholders at once.
• Confidence to hold others accountable and drive work forward, including with senior stakeholders.
• Proven ability to manage multiple workstreams under demanding deadlines, with strong ownership, attention to detail, and follow-through.
• Strong written and verbal communication skills, with the ability to turn updates into clear actions, decisions needed, and next steps.

Responsibilities

• Build and maintain project plans, timelines, milestones, and deliverables across multiple training workstreams, keeping every owner clear on what is due and when.
• Hold partners accountable for commitments by setting clear owners and deadlines, following up consistently, and escalating items that stall.
• Run regular project check-ins and working sessions; capture decisions, open questions, action items, and next steps, and send recaps the same day.
• Drive projects to completion by removing obstacles, chasing down inputs, and keeping partners across teams moving in the same direction.
• Support one or more senior Client Skills Training leaders with meeting preparation, agendas, materials, and follow-through on key priorities.
• Help sort and prioritize incoming requests, gather inputs quickly, and make sure responses are timely so leaders can focus on the highest-value work.
• Prepare short, clear updates and summaries for leadership reviews, offsites, and team meetings.
• Partner with team members to support the execution of large-scale events, from pre-event preparation to on-the-ground support, anticipating and responding to needs before, during, and after training programs.
• Assist the team on strategic projects such as designing new training formats, driving attendance, and improving operational processes.
• Oversee all logistical aspects of training programs, including scheduling sessions, maintaining rosters, booking venues, arranging transportation, ordering catering, and tracking expenses.
• Help monitor program budgets and expenses, process invoices, and ensure compliance with internal policies
• Periodic domestic and international travel may be required

Skills

Project management

Operations management

Communication

Stakeholder management

Attention to detail

Leadership

Education

Bachelor's degree

Tools

Excel

PowerPoint

Job description

JPMorgan Chase & Co. in New York seeks a Training Strategy and Operations Management Associate to drive multi-workstream projects and support senior leaders across Global Private Bank client skills training programs.

You will build and track project plans, coordinate meetings, manage day-to-day operations, and assist with large-scale events and budgets, with occasional domestic and international travel. This role offers broad exposure to leadership and a strong foundation for a long-term career