Client Services Teller & Banking Solutions

Citibank (Switzerland) AG; New York, Northern (NY, KY); Hybrid; Confidential; Part time

Benefits offered by this job

Medical coverage

Dental coverage

401(k)

Wellness program

Paid time off

Job summary

Citi is seeking an entry-level Teller in Bronx, New York to assist with branch activities, deliver client-focused service, and process transactions.

You will perform cash handling, educate clients on digital options, and identify referral opportunities while adhering to policies and procedures. This part-time position offers a pathway into retail banking with a focus on excellent client experience.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients with friendly service.
• Perform banking transactions, manage cash for the branch, deposits, and vault cash.
• Identify referral opportunities based on clients' financial goals.
• Educate clients on digital and self-service options offered by Citi.
• Adhere to policies and regulatory procedures to safeguard assets.
• Meet client needs and escalate issues as needed.
• Maintain knowledge of accounts and products to deliver exceptional service.
• Assess risk and ensure compliance with laws and Citi policies.

Skills

Sales experience

Customer service

Money handling

Problem solving

Teamwork

Education

High School diploma

Job description

Citi is seeking an entry-level Teller in Bronx, New York to assist with branch activities, deliver client-focused service, and process transactions.

You will perform cash handling, educate clients on digital options, and identify referral opportunities while adhering to policies and procedures. This part-time position offers a pathway into retail banking with a focus on excellent client experience.