Part-Time Banking Teller: Client Service & Transactions

Citigroup Inc.; New York (NY); On-site; USD 42,000 - 52,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off

Wellness programs

Job summary

Citi in Bronx, NY is seeking an entry-level Teller to support branch operations and deliver high-quality client service. You will handle cash transactions, manage branch cash, and help drive revenue through product referrals while guiding customers to digital banking options.

The role emphasizes adherence to policies and risk controls, teamwork, and strong communication to ensure a positive client experience and efficient branch performance.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform efficient and accurate banking transactions including managing cash supply for the branch, deposits, and maintaining branch vault cash.
• Identify referral opportunities for new products and services based on client’s financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Adhere to bank policies, controls and regulatory procedures to safeguard assets and ensure security.
• Ensure client needs are met and manage issues with escalation when needed.
• Maintain working knowledge of client accounts and products; fulfill clients’ necessities while delivering exceptional service.
• Assess risk in business decisions, uphold policies, and escalate/control issues with transparency.

Skills

Customer service

Money handling

Problem solving

Teamwork

Communication skills

Education

High School diploma or equivalent

Job description

Citi in Bronx, NY is seeking an entry-level Teller to support branch operations and deliver high-quality client service. You will handle cash transactions, manage branch cash, and help drive revenue through product referrals while guiding customers to digital banking options.

The role emphasizes adherence to policies and risk controls, teamwork, and strong communication to ensure a positive client experience and efficient branch performance.