Client Services Specialist: Order Fulfillment & Support

QuickCruit, Inc.; Town of Wausau (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Apogee Architectural Metals in Wausau, WI seeks a Client Services Representative I to act as the primary contact for clients and prepare orders for manufacturing. You will process orders, verify pricing, coordinate with shipping, and respond to client inquiries to ensure a smooth order experience.

The role requires strong attention to detail, excellent communication, and ability to collaborate with internal teams to resolve issues. Full-time position based in Wausau, WI.

Qualifications

• Experience with order processing and client communication.
• Strong data entry skills and attention to detail.
• Comfort with coordinating with internal teams (Sales, Finance) to resolve issues.

Responsibilities

• Process incoming orders from phone, email, or other channels.
• Verify product availability and pricing; apply promotions when applicable.
• Input orders accurately into the company system and track status.
• Coordinate with shipping/logistics to ensure on-time delivery.
• Respond to client inquiries regarding order status and resolve issues.

Skills

Order processing

Customer service

Data entry

Communication

Job description

Apogee Architectural Metals in Wausau, WI seeks a Client Services Representative I to act as the primary contact for clients and prepare orders for manufacturing. You will process orders, verify pricing, coordinate with shipping, and respond to client inquiries to ensure a smooth order experience.

The role requires strong attention to detail, excellent communication, and ability to collaborate with internal teams to resolve issues. Full-time position based in Wausau, WI.