Client Services Specialist - Marketing

CBRE Group, Inc.; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

CBRE Group, Inc. is seeking an energetic office support professional to assist a sales team with business plan objectives, proposals, presentations, and marketing materials.

You will coordinate internal and external communications, help source property information, prepare flyers and brochures, and maintain marketing databases and websites.

This role emphasizes data analysis, process improvements, and clear messaging to support the sales group in delivering client-ready materials.

Job description

About the Role:

This role is responsible for providing general support to an office or group of sales professionals including helping the team with business plan objectives. This includes preparing proposals, presentations, and communication materials and coordinating the distribution of internal and external marketing information.

What You’ll Do:

• Capture documentation to complete voucher forms and process Brokers commission payments.
• Support Sales team members in the implementation of business strategies.
• Perform client property tours, resolve client issues, and reply to client pricing inquiries.
• Assist in the strategy and creation of marketing particular properties.
• Serve as a point of contact for the sales team for information requests.
• May source properties and/or clients by researching local and national databases. Track and report on replies and communications from sourcing activities.
• Build and produce property marketing campaigns that include property information materials. This includes the design of flyers, property brochures, and proposals. Develop comparable market analyses and targeted mailing lists.
• Maintain and update marketing database systems, intranet, and external website.
• Collect and analyze data to identify and address sophisticated problems. May recommend new techniques.
• Impact own team and other teams whose work activities are relatable.
• Suggest improvements to processes to increase the efficiency of the team objectives.
• Assess and communicate difficult content in a concise and logical way. Identify and respond to conflicting demands.
• Comprehend instructions, communications, and memos and ask questions to ensure comprehension, write routine reports and correspondence.