Client Services Specialist — Home Health & Referrals

Svdpnky; Clovis, Northern (NM, KY); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

ExcelaCare Home Health in Clovis, NM seeks a Client Services Representative to provide exceptional client support, manage referrals, and coordinate scheduling. You will work closely with office staff to ensure smooth daily operations and patient satisfaction.

The role emphasizes relationship building with physicians, insurance verification, and adherence to healthcare regulations while delivering compassionate service to patients and families in our community.

Formación

• Organizational skills required to manage multiple tasks and deadlines.
• Strong written and verbal communication with patients and staff.
• Proficiency in time management and accurate data handling.

Responsabilidades

• Build and maintain strong relationships with referring physicians and healthcare partners.
• Respond to client inquiries and resolve issues promptly.
• Manage incoming calls and transfer to the appropriate department.
• Assist with scheduling and receiving referrals.
• Verify client insurances and communicate with referral sources.
• Ensure compliance with healthcare laws and regulations.

Conocimientos

Organizational skills

Interpersonal communication

Time management

Basic math skills

Educación

Associate degree or equivalent of work experience

Descripción del empleo

ExcelaCare Home Health in Clovis, NM seeks a Client Services Representative to provide exceptional client support, manage referrals, and coordinate scheduling. You will work closely with office staff to ensure smooth daily operations and patient satisfaction.

The role emphasizes relationship building with physicians, insurance verification, and adherence to healthcare regulations while delivering compassionate service to patients and families in our community.