Client Services Specialist: Healthcare Intake & EMR

SMA Healthcare; Ocala (FL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Tuition Reimbursement

Paid Personal Leave

Paid Holidays

403b Retirement Plan

Job summary

SMA Healthcare in Ocala, FL, seeks an organized Administrative Specialist to support scheduling, billing, and client intake. This role requires attention to detail, compassion, and the ability to navigate insurance documentation and EMR systems.

You will verify benefits, assist with payments, and maintain confidential records while delivering friendly service to clients. The position offers benefits, paid leave, and a starting pay of $16.50 per hour.

Qualifications

• High school diploma or GED required.
• 2 years clerical/customer service experience, preferably in a clinic/medical office.
• Knowledge of office procedures and billing basics beneficial.

Responsibilities

• Schedule appointments and collect payment information.
• Verify patient benefits with insurance and review billing documentation.
• Process department reports, purchasing, and legal documents.

Skills

Office procedures

Communication skills

Confidentiality

Multi-line phone

Excel proficiency

Education

High school diploma or GED

2 years clerical/medical office experience

Tools

EMR system

Excel

Phone system

Job description

SMA Healthcare in Ocala, FL, seeks an organized Administrative Specialist to support scheduling, billing, and client intake. This role requires attention to detail, compassion, and the ability to navigate insurance documentation and EMR systems.

You will verify benefits, assist with payments, and maintain confidential records while delivering friendly service to clients. The position offers benefits, paid leave, and a starting pay of $16.50 per hour.