Client Services Specialist — Elevate Scheduling & Support

ProSkill Services; Anthem (AZ); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Medical, Dental, Vision insurance

401(k) retirement plan

Company-provided iPhone and iPad

Paid vacation and holidays

Company events

Job summary

ProSkill Services in Anthem, Arizona, is seeking a dedicated Client Services Representative to enhance customer interactions. This full-time role involves managing service scheduling, assisting clients, and ensuring excellent customer support for inquiries.

Candidates should exhibit strong communication and multitasking abilities, with a commitment to superior service. Along with competitive pay, the position offers various benefits including medical, dental, vision insurance, and opportunities for career growth.

Qualifications

• Strong commitment to superior customer service.
• Excellent phone etiquette and interpersonal skills.
• Outstanding written and verbal communication abilities.

Responsibilities

• Manage inbound calls for service scheduling.
• Coordinate appointments for maintenance and repairs.
• Respond to email and web portal inquiries.

Skills

Bilingual in Spanish

Customer service commitment

Phone etiquette

Written communication

Multitasking

Problem-solving skills

Microsoft Word

Microsoft Outlook

Microsoft Excel

High call volume experience

Job description

ProSkill Services in Anthem, Arizona, is seeking a dedicated Client Services Representative to enhance customer interactions. This full-time role involves managing service scheduling, assisting clients, and ensuring excellent customer support for inquiries.

Candidates should exhibit strong communication and multitasking abilities, with a commitment to superior service. Along with competitive pay, the position offers various benefits including medical, dental, vision insurance, and opportunities for career growth.