Client Services & Scheduling Coordinator - Home Care

Interim HealthCare Inc.; Fayetteville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wage

Family-oriented culture

Established community presence

Excellent benefits

Job summary

Interim HealthCare Inc. in Fayetteville, NC is seeking a compassionate Client Service Representative to support the Client Service Supervisor and help manage scheduling and daily office operations for home care services.

You will document job orders and referrals, verify credentials, maintain employee files, conduct background checks, assist with marketing, payroll and collections, and ensure compliance with state and federal home care standards while delivering high-quality service to clients

Qualifications

• Minimum of 1 year of experience in healthcare or related industry.
• Understanding of state and federal home care standards and regulations.
• Excellent oral and written communication skills.
• Strong organizational skills, attention to detail and computer software proficiency.

Responsibilities

• Assist Client Service Supervisor in ensuring compliance with quality and operational standards.
• Schedule staff and improve the process of client/patient scheduling for home care services.
• Document job orders, receive referrals and assist with staffing orders.
• Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions.
• Verify client insurance and assist with office functions such as marketing, payroll and collections.

Skills

Communication skills

Healthcare experience

Organizational skills

Computer proficiency

Job description

Interim HealthCare Inc. in Fayetteville, NC is seeking a compassionate Client Service Representative to support the Client Service Supervisor and help manage scheduling and daily office operations for home care services.

You will document job orders and referrals, verify credentials, maintain employee files, conduct background checks, assist with marketing, payroll and collections, and ensure compliance with state and federal home care standards while delivering high-quality service to clients