- Client Service Representative (CSR) - Fulfilling Career

Interim HealthCare of Augusta; Fayetteville (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Make a positive impact in lives

Family-oriented culture

Competitive Wage

Established community presence

Job summary

Interim HealthCare is seeking a Client Service Representative in Fayetteville, NC to support the Client Service Supervisor with scheduling and daily office operations. You will help coordinate home care services and maintain client records, contributing to a smooth, patient-focused office environment.

The role emphasizes strong communication, organizational skills, and the ability to work as part of a team in a family-oriented company that values community presence and quality care.

Qualifications

• 1 year minimum experience in healthcare or related field.
• Understanding of state and federal home care standards/regulations.
• Excellent oral and written communication skills.
• Strong organizational skills with attention to detail and proficiency in computer software.

Responsibilities

• Assist Client Service Supervisor in ensuring compliance with quality and operational standards.
• Schedule staff and improve client/patient scheduling for home care services.
• Document job orders, receive referrals, and assist with staffing orders.

Skills

Healthcare experience

Staff scheduling

Office operations

Communication skills

Computer literacy

Tools

Office software

Job description

Client Service Representative

in Fayetteville, NC

Discover a client service role that makes every day rewarding. As a CSR for Interim HealthCare®, you’ll be part of a team that is improving lives through the home-based care they provide.

Interim HealthCare is the nation’s first home care company and a leading employer of CSRs seeking a career with purpose. We are looking for a service-oriented professional to assist our Client Service Supervisor with staff scheduling and the daily operations of our office. If you’re ready for a career that allows you to make a real difference in the lives of others and reap the rewards that come with it, you are made for this!

Our Client Service Representatives enjoy some excellent benefits:

• Make a positive impact in the lives of others through the work you do
• Family-oriented culture that promotes work-life balance.
• Competitive Wage
• Established community presence

As a Client Service Representative, here’s a big-picture view of what you’ll do:

• Assist our Client Service Supervisor in ensuring compliance with quality and operational standards
• Schedule staff and improve the process of client/patient scheduling for home care services
• Document job orders, receive referrals and assist with staffing orders
• Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions
• Verify client insurance and assist with office functions such as marketing, payroll and collections

A few must-haves for Client Service Representatives:

• Minimum of 1 years of experience in healthcare or a related industry
• Understanding of state and federal home care standards and regulations
• Excellent oral and written communication skills clinical
• Strong organizational skills, attention to detail and computer software proficiency

InterimHealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.