Client Services Representative - Full-Time

NVA General Practice; Gilbert (AZ); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) and matching

Paid time off

Flexible schedule

Uniform Allowance

Employee discounts

Job summary

NVA General Practice in Gilbert, Arizona is seeking a Veterinary Client Service Representative (CSR) for a full-time role. The CSR will greet clients, answer phones, schedule appointments, and support veterinarians with administrative tasks.

The position emphasizes accuracy, friendly communication, and teamwork in a fast-paced veterinary setting. The ideal candidate will have experience in veterinary or customer service roles, strong interpersonal skills, and a passion for animal care.

Qualifications

• Experience in a veterinary or customer service role is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to multitask and prioritize in a fast-paced environment.
• Attention to detail and a passion for animal care.
• Proficiency with computer systems and basic office software.
• Positive attitude and a desire to be part of a team.
• Reliability and dependability are required.

Responsibilities

• Greet clients with a smile and provide excellent customer service.
• Answer phones, schedule appointments, and manage client inquiries.
• Assist veterinarians and technicians with administrative tasks.
• Maintain accurate records and ensure client information is up to date.
• Help keep the reception area and waiting room clean and organized.

Skills

Previous experience in veterinary or

Strong communication

Interpersonal skills

Multitasking

Attention to detail

Computer systems

Team-oriented

Reliability

Job description

Now Hiring: Veterinary Client Service Representative - FULL TIME

About

Are you passionate about animals and dedicated to providing exceptional customer service? We're seeking a positive, friendly, organized, and compassionate individual to join our team as a Veterinary Client Service Representative (CSR)! The candidate that we are seeking aligns with our core values and the vision of our practice:
Honesty, Integrity, Compassion, Empathy and Respect
Does this sound like you OR a team that would be excited to be a part of?

CSR Job Responsibilities

• Greet clients with a smile and provide excellent customer service
• Answer phones, schedule appointments, and manage client inquiries
• Assist veterinarians and technicians with administrative tasks
• Maintain accurate records and ensure client information is up to date
• Help keep the reception area and waiting room clean and organized

Qualifications

• Previous experience in a veterinary or customer service role preferred
• Strong communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Attention to detail and a passion for animal care
• Proficiency with computer systems and basic office software
• Positive Attitude and a Desire to be a part of a team dynamic!
• Reliability and Dependability is required.

Why Join Us?

As part of our team, you'll have the opportunity to work with dedicated professionals who share your love for animals. We offer a supportive work environment that invests in growth and development for our employees.

Benefits

• We offer our FT team members competitive pay (D.O.E.),
• Excellent employee discounts on veterinary care
• Staff bonuses
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) and matching
• Paid time off
• Flexible schedule
• Retirement plan
• Uniform Allowance

We look forward to meeting you soon!