Client Services Representative

Abqpetcarehospital; Cielito Lindo (NM); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

CE Opportunities

Uniform Reimbursement

Quarterly Bonus Opportunities

Fantastic Employee Pet Discount

401k

Job summary

Abqpetcarehospital seeks a Veterinary Customer Service Representative in Cielito Lindo, New Mexico. This role emphasizes outstanding client service and support for patients in a warm, encouraging environment. Ideal candidates possess previous customer service experience and a dedicated, compassionate approach.

The position offers a schedule of four 10-hour days with weekends off and offers a starting pay of $15/hour, along with benefits including CE opportunities and 401k.

Qualifications

• Previous customer service or receptionist experience, preferably in a veterinary setting.
• Ability to multitask in a fast-paced environment.
• Positive mindset and dedication to team culture.

Responsibilities

• Provide outstanding client service and support.
• Assist with patient care and communication with clients.
• Maintain a warm and encouraging environment.

Skills

Customer service experience

Multitasking

Compassionate attitude

Dependability

Job description

About Us

We are a close-knit team that is dedicated to providing excellent patient care and support to one another. When you walk into our hospital, you will find an upbeat, warm, encouraging environment that practices the highest level of medicine for our patients and clients.

Our mission is to provide quality, state of the art veterinary care with an emphasis on collaboration between our clients and team. It is our goal to give the same level of compassionate care to our clients and patients that we expect for our own families. Our veterinary CSRs play a crucial role in helping us reach our practice goal.

What To Expect

• We strive to treat one another with respect and kindness
• We are committed to open communication and getting team input on how we approach our work
• We love to celebrate our wins-big and small
• We enjoy teaching and are here to help support individual growth and learning

About You

• You have previous customer service or receptionist experience (veterinary preferred) and are dedicated to outstanding client service and excellent patient care
• You possess the ability to multitask in a fast-paced environment
• It is incredibly important to our team to find the RIGHT fit. We want to find someone that shares our same goals and values, someone that is friendly, compassionate, dependable, and genuinely wants to make a difference
• You understand the importance of maintaining a positive hospital culture and love working with people that share that same value

Required Schedule:

• Four 10‑hour days – set day off during the week
• CLOSED ON WEEKENDS!

Compensation:

• Starting at $15 an hour – we believe that each team member should be compensated considering their knowledge, skills, and experiences.

Benefits:

• CE Opportunities
• Uniform Reimbursement
• Quarterly Bonus Opportunities
• Fantastic Employee Pet Discount
• 401k

For more information about us, please visit www.manzanoanimalclinic.com.

National Veterinary Associates is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.