Client Services Representative

National Veterinary Associates; Boston (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health

Vision

HSA/FSA

401k with matching contribution

Vacation/Holiday/Sick Pay

Continuing Education Allowance

MBTA/Commuter Subsidy

Paid Incentives

Job summary

A leading veterinary organization in Boston is seeking a Full-time Client Service Representative to enhance the experience between pet parents and the veterinary team. Candidates should possess exceptional communication skills and a positive outlook, along with experience in animal health. The position offers a collaborative environment and comprehensive benefits including medical, dental, and 401k plans.

Qualifications

• Outgoing and kind personality with a positive outlook.
• Exceptional communication skills and experience in animal health.
• Ability to work with owners and veterinarians in managing medical cases.

Responsibilities

• Manage day-to-day responsibilities of helping animals and owners.
• Support open communication within the veterinary team.

Skills

Exceptional communication skills

Experience in animal health

Outgoing personality

Job description

Back Bay Veterinary Clinic is passionate about building the ultimate bond and experience between pet parents and our veterinary team. Providing our companion animals with exceptional medical care is what sets us above the rest.

What we are looking for:

A Full-time Client Service Representative who desires to be a part of a positive working environment that encourages open lines of communication and collaborative decision making. Our team supports and manages the day to day responsibilities of helping animals and owners live their best lives.

Who you are:

An outgoing and kind personality with a positive outlook. Exceptional communication skills, previous experience in animal health and the ability to work with owners and veterinarians in management of medical cases.

• Health
• Vision
• HSA/FSA
• 401k with matching contribution
• Vacation/Holiday/Sick Pay
• Continuing Education Allowance
• MBTA/Commuter Subsidy
• Paid Incentives

What our clients say about us:

"Hands down the best veterinary service I have ever received. Such a dedicated team of absolute professionals committed to the health and well being of their patients, and the clear, friendly communication to the clients. Bravo!"

Email your cover letter, resume and short story about how you found your love for animals to [e-mail] addressed to Kristine. In the meantime check us out:

• Website: https://backbayvet.com/
• Facebook: https://www.facebook.com/backbayveterinaryclinic/
• Instagram: @backbayveterinaryclinic

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.