Client Services Representative

NVA General Practice

Boston (MA)

On-site

USD 35,000 - 55,000

Full time

14 days+
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Benefits offered by this job

Health
Dental
Vision
HSA/FSA
401k with matching contribution
Vacation/Holiday/Sick Pay
Continuing Education Allowance
MBTA/Commuter Subsidy
Paid Incentives

Job summary

An established industry player is seeking a Client Services Representative to join their passionate team. This role offers a unique opportunity to enhance the bond between pet parents and veterinary professionals, ensuring exceptional medical care for companion animals. The ideal candidate will thrive in a positive work environment that values communication and teamwork. With a focus on client satisfaction, you will play a vital role in assisting both animals and their owners. If you are enthusiastic about animal health and enjoy working collaboratively, this position is perfect for you.

Qualifications

  • Outgoing and kind personality with a positive outlook.
  • Desire to be part of a collaborative working environment.

Responsibilities

  • Manage day-to-day responsibilities of helping animals and owners.
  • Support the veterinary team in managing medical cases.

Skills

Exceptional communication skills
Experience in animal health
Ability to work with owners and veterinarians

Job description

Join to apply for the Client Services Representative role at National Veterinary Associates.

Back Bay Veterinary Clinic is passionate about building the ultimate bond and experience between pet parents and our veterinary team. Providing our companion animals with exceptional medical care is what sets us apart.

What We Are Looking For

  1. A Full-time Client Service Representative who desires to be part of a positive working environment that encourages open communication and collaborative decision-making.
  2. Supports and manages the day-to-day responsibilities of helping animals and owners live their best lives.

Who You Are

  1. An outgoing and kind personality with a positive outlook.
  2. Exceptional communication skills, previous experience in animal health, and the ability to work with owners and veterinarians in managing medical cases.

Benefits

  • Health
  • Dental
  • Vision
  • HSA/FSA
  • 401k with matching contribution
  • Vacation/Holiday/Sick Pay
  • Continuing Education Allowance
  • MBTA/Commuter Subsidy
  • Paid Incentives

What Our Clients Say About Us

"Hands down the best veterinary service I have ever received. Such a dedicated team of professionals committed to the health and well-being of their patients, and the clear, friendly communication to the clients. Bravo!"

Application Instructions

Email your cover letter, resume, and a short story about how you found your love for animals to khughes@backbayvet.com, addressed to Kristine. In the meantime, check us out:

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Veterinary Services

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