Client Services Representative

Star Valley Veterinary Clinic; Boston (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health

Vision

HSA/FSA

401k with matching

Vacation/Holiday/Sick Pay

Continuing Education Allowance

MBTA/Commuter Subsidy

Paid Incentives

Job summary

Back Bay Veterinary Clinic in Boston is seeking a full-time Client Service Representative to join a friendly team that puts pets first. You will support clients, schedule appointments, and help owners and clinicians navigate medical cases with care and clarity.

Ideal candidates are outgoing, kind, and possess strong communication skills; prior animal-health experience is preferred. The role offers a collaborative environment and opportunities to contribute to patients' well-being.

Qualifications

• Exceptional communication skills.
• Previous experience in animal health.
• Ability to work with owners and veterinarians in management of medical cases.

Responsibilities

• Day-to-day responsibilities of helping animals and owners live their best lives.

Skills

Communication skills

Animal health experience

Client management

Job description

Hospital Name: Back Bay Veterinary Clinic

Job Type: Support Staff

Description & Requirements

Back Bay Veterinary Clinic is passionate about building the ultimate bond and experience between pet parents and our veterinary team. Providing our companion animals with exceptional medical care is what sets us above the rest.

What we are looking for:

A Full-time Client Service Representative who desires to be apart of a positive working environment that encourages open lines of communication and collaborative decision making. Our team supports and manages the day to day responsibilities of helping animals and owners live their best lives.

Who you are:

An outgoing and kind personality with a positive outlook. Exceptional communication skills, previous experience in animal health and the ability to work with owners and veterinarians in management of medical cases.

• Health
• Vision
• HSA/FSA
• 401k with matching contribution
• Vacation/Holiday/Sick Pay
• Continuing Education Allowance
• MBTA/Commuter Subsidy
• Paid Incentives

What our clients say about us:

"Hands down the best veterinary service I have ever received. Such a dedicated team of absolute professionals committed to the health and well being of their patients, and the clear, friendly communication to the clients. Bravo!"