Client Services & Operations Coordinator

United Care ABA-New York; New York (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Renovated Brooklyn office

Career growth

Supportive team

Long-term opportunity

Meaningful work

Job summary

United Care ABA in Brooklyn, NY is seeking organized and dependable support staff to join our rapidly growing team. This role involves assisting families, handling paperwork, and coordinating with multiple departments in a busy office near Kings Plaza.

We offer training, a renovated office, and opportunities for advancement within a collaborative environment. Strong Spanish-language skills are a plus, and the position requires comfort with several software platforms and fast-paced workflows.

Qualifications

• Bilingual Spanish-speaking is highly preferred.
• Strong computer skills are required.
• Comfortable learning and working in multiple software platforms.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to multitask and manage competing priorities.
• Professional, dependable, and accountable.
• Fast learner with strong problem-solving skills.
• Team player with a positive attitude.
• Ability to work in a fast-paced office environment.

Responsibilities

• Communicate with families by phone, email, and text.
• Help families complete required paperwork and documentation.
• Follow up on outstanding items and keep cases moving forward.
• Maintain accurate records and case information.
• Coordinate with families, providers, and internal departments.
• Assist with scheduling and administrative support.
• Monitor deadlines and ensure required documents are received.
• Learn and navigate multiple software systems throughout the day.
• Support day-to-day office operations.

Skills

Bilingual Spanish-speaking

Strong computer skills

Multiple software platforms

Organizational skills

Written and verbal communication

Multitasking

Professional and dependable

Fast learner

Team player

Fast-paced environment

Tools

Software systems

Job description

United Care ABA in Brooklyn, NY is seeking organized and dependable support staff to join our rapidly growing team. This role involves assisting families, handling paperwork, and coordinating with multiple departments in a busy office near Kings Plaza.

We offer training, a renovated office, and opportunities for advancement within a collaborative environment. Strong Spanish-language skills are a plus, and the position requires comfort with several software platforms and fast-paced workflows.