Client Services & Onboarding Coordinator

Mariani Premier Group; Lake Bluff (IL); In loco; USD 29.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

FSA/HSA

PerkSpot

Long-Term Disability and LifeInsurance

Paid time Off

Tuition Reimbursement

Descrizione del lavoro

Mariani Enterprises LLC is seeking a Client Administrator to support client inquiries, billing, and account maintenance. You will collaborate with Client Representatives, Operations, and Accounting to ensure accurate records and efficient service delivery.

You will manage contracts, changes, renewals, and service documentation while handling onboarding and reporting tasks. A two+ year background in customer service or admin is expected.

Competenze

• Two or more years of customer service, administrative support, or related experience.
• Strong verbal and written communication skills with high accuracy.
• Experience with CRM, ERP, or service management software is preferred.

Mansioni

• Respond to client questions about services, billing, contracts, and accounts.
• Coordinate communication between clients, representatives, and internal departments.
• Create and update client records in company systems, including billing and service details.
• Process and track service requests and account changes through completion.
• Support onboarding and ensure accurate account setup.
• Assist with billing inquiries and coordinate with Accounting and Operations.
• Serve as a primary contact by phone, email, and other channels as needed.
• Generate reports and provide administrative support as requested.

Conoscenze

Customer service

Communication

Organization

Time management

Microsoft Office

Problem solving

Attention to detail

Formazione

Associate degree in Business Administration or Communications

Strumenti

Aspire CRM

Descrizione del lavoro

Mariani Enterprises LLC is seeking a Client Administrator to support client inquiries, billing, and account maintenance. You will collaborate with Client Representatives, Operations, and Accounting to ensure accurate records and efficient service delivery.

You will manage contracts, changes, renewals, and service documentation while handling onboarding and reporting tasks. A two+ year background in customer service or admin is expected.