Client Services & Office Operations Coordinator

Mittera; Urbandale (IA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life and AD&D Policies

Short and Long-Term Disability

401K with Company Match

Paid Time Off

Paid Volunteer Time Off

Job summary

Mittera is seeking a Client Services Assistant to support day-to-day office operations and provide administrative support to leadership. The role requires independent work, confidentiality, and a professional office presence.

Responsibilities include handling calls, coordinating with facilities, assisting accounting data entry, and supporting Sales/Service teams on print projects. 18+ and strong communication skills are needed.

Qualifications

• High school diploma, GED, or equivalent.
• 2 - 3 years of experience in an office setting.
• Proficient with office software.
• Effective communications skills with all levels within the organization, guests, and outside vendors.

Responsibilities

• Oversee general office operation.
• Maintain a neat and professional appearance throughout the office area.
• Provide administrative support to leadership team.
• Operates telephone console to receive all in-coming calls. Screens callers, provides information, responds to routine inquiries or routes calls to appropriate person or department.
• Coordinate with facilities management or vendors regarding office space, parking, and related issues.
• Assist the accounting team with data entry and document management.
• Purchase office supplies and maintain proper stock levels.
• Maintain an organized and efficient filing/storage system for all files and office supplies.
• Coordinate incoming and outgoing mail including receiving and sending packages.
• Assists Sales and Service teams in job entry and organization of print-focused projects.
• May be assigned some smaller customer accounts to manage, once an individual has gained adequate experience.
• Perform other duties as assigned

Skills

High school diploma, GED, or equivalen

2-3 years office experience

Proficient with office software

Effective communications

Education

High school diploma, GED, or equivalent

Job description

Mittera is seeking a Client Services Assistant to support day-to-day office operations and provide administrative support to leadership. The role requires independent work, confidentiality, and a professional office presence.

Responsibilities include handling calls, coordinating with facilities, assisting accounting data entry, and supporting Sales/Service teams on print projects. 18+ and strong communication skills are needed.