Client Services & Office Operations Administrator

Mittera Creative + Tech; Des Moines (IA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life and AD&D Policies

Short and Long-Term Disability

401K with Company Match

Paid Time Off

Paid Volunteer Time Off

Job summary

Mittera is seeking a Client Services Assistant to support the day-to-day operations of the department, performing clerical and administrative tasks. This role works under supervision but can plan and complete goals independently in line with Mittera’s values and customer experience.

The Administrative Assistant is a key team member supporting leadership for smooth office operation. Essential duties include overseeing office operations, maintaining a professional office appearance, supporting

Qualifications

• High school diploma or equivalent.
• 2–3 years of experience in an office setting.
• Proficient with office software.
• Effective communication skills with all levels within the organization, guests, and outside vendors.

Responsibilities

• Oversee general office operation.
• Maintain a neat and professional appearance throughout the office area.
• Provide administrative support to leadership team.
• Operate telephone console to receive all incoming calls, screen callers, provide information or route queries.
• Coordinate with facilities management or vendors regarding office space, parking, and related issues.
• Assist the accounting team with data entry and document management.
• Purchase office supplies and maintain stock levels.
• Maintain organized filing/storage system for files and supplies.
• Coordinate incoming/outgoing mail and packages.
• Assist Sales and Service teams with print-focused projects.
• May manage smaller customer accounts after gaining experience.
• Perform other duties as assigned.

Skills

Strong communication

Office software proficiency

Customer service

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

Mittera is seeking a Client Services Assistant to support the day-to-day operations of the department, performing clerical and administrative tasks. This role works under supervision but can plan and complete goals independently in line with Mittera’s values and customer experience.

The Administrative Assistant is a key team member supporting leadership for smooth office operation. Essential duties include overseeing office operations, maintaining a professional office appearance, supporting