Client Services & Office Operations Specialist

Mittera; Des Moines (IA); Hybrid; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life and AD&D Policies

Short and Long-Term Disability

401K with Company Match

Paid Time Off

Paid Volunteer Time Off

Job summary

Mittera is seeking a Client Services Assistant to support the day-to-day operations of the department, handling clerical and administrative tasks with guidance while maintaining independence to plan and accomplish goals.

The role supports leadership, manages calls and mail, coordinates with facilities and accounting teams, and assists Sales/Service with print projects. A strong office background and communication skills are essential.

Qualifications

• High school diploma or GED required.
• 2–3 years of experience in an office setting.
• Proficient with office software and tools.
• Strong communication skills with all levels within the organization, guests, and vendors.

Responsibilities

• Oversee general office operation.
• Maintain a neat and professional appearance throughout the office area.
• Provide administrative support to leadership team.
• Operate telephone console to receive all incoming calls; screen; provide information; route inquiries as needed.
• Coordinate with facilities management or vendors regarding office space, parking, and related issues.
• Assist the accounting team with data entry and document management.
• Purchase office supplies and maintain stock levels.
• Maintain organized filing/storage systems for all files and office supplies.
• Coordinate incoming and outgoing mail, including packages.
• Assist Sales and Service teams in job entry and organization of print-focused projects.
• May be assigned smaller customer accounts to manage after gaining experience.
• Perform other duties as assigned.

Skills

Effective communication

Education

High school diploma or GED

Tools

Office software

Job description

Mittera is seeking a Client Services Assistant to support the day-to-day operations of the department, handling clerical and administrative tasks with guidance while maintaining independence to plan and accomplish goals.

The role supports leadership, manages calls and mail, coordinates with facilities and accounting teams, and assists Sales/Service with print projects. A strong office background and communication skills are essential.