Client Services Manager, Premier Event Experiences

Sfgiants; San Francisco (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Giants Enterprises is seeking a highly motivated Client Services Manager to deliver exceptional hospitality experiences at Oracle Park. You will support clients through planning and execution of high-impact events, reporting to the Director of Events & Client Services.

You will lead cross-functional teams for non-gameday events, orchestrating customized experiences that reflect Oracle Park’s value while ensuring flawless execution and lasting client relationships.

Qualifications

• 5+ years of experience in event management, project management, client services and/or hospitality.
• Ability to lead multiple complex projects with a client-first approach.
• Proficient in budgeting, invoicing and vendor coordination.
• Excellent presentation, communication and interpersonal skills.

Responsibilities

• Lead end-to-end execution of non-gameday events across departments.
• Manage budgets, contracts, staffing, timelines and vendor relations.
• Maintain client liaison throughout the event lifecycle with a service-first mindset.
• Identify upsell opportunities and ensure on-budget delivery and timely invoicing.
• Collaborate with internal teams and partners to drive innovation and excellence.

Skills

Event management

Project management

Client services

Budgeting

Communication

CRM software

Google Suite

Outlook

Tools

CRM tools

Google Suite

Outlook

Job description

Giants Enterprises is seeking a highly motivated Client Services Manager to deliver exceptional hospitality experiences at Oracle Park. You will support clients through planning and execution of high-impact events, reporting to the Director of Events & Client Services.

You will lead cross-functional teams for non-gameday events, orchestrating customized experiences that reflect Oracle Park’s value while ensuring flawless execution and lasting client relationships.