Client Services Manager – Home Health (VT)

BAYADA Home Health Care; Brattleboro (VT); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Bonus opportunity

Comprehensive benefits

401k with company match

Paid holidays, vacation and sick leave

Direct deposit

Employee assistance program

Job summary

BAYADA Home Health Care in Brattleboro, VT seeks a Client Services Manager to lead client services and scheduling with compassion and reliability. You will build relationships with clients, referral sources, and the community while collaborating with Clinical Managers to support field staff.

Requires a bachelor’s degree; healthcare experience and supervisory skills are a plus. The role includes a base salary and a comprehensive benefits plan with paid time off, health and retirement options, and

Qualifications

• Bachelor's degree is required.
• Prior medical office or home care experience preferred.
• Prior supervisory experience a plus.
• Demonstrated record of increased responsibility and goal achievement.
• Strong computer skills and proficiency with electronic medical records.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide superior customer service and quality home care.
• Coordinate client services and manage emergent scheduling issues.
• Manage your caseload and proactively grow it.
• Build relationships with clients, referral sources, payors and community organizations.
• Develop strong, communicative relationships with the team.
• Monitor metrics to maintain effective fiscal management of your caseload.
• Partner with Clinical Managers to supervise field employees.

Skills

Communication skills

Interpersonal skills

Computer skills

Supervisory experience

EMR proficiency

Customer service

Education

Bachelor's degree

Tools

EMR software

Job description

BAYADA Home Health Care in Brattleboro, VT seeks a Client Services Manager to lead client services and scheduling with compassion and reliability. You will build relationships with clients, referral sources, and the community while collaborating with Clinical Managers to support field staff.

Requires a bachelor’s degree; healthcare experience and supervisory skills are a plus. The role includes a base salary and a comprehensive benefits plan with paid time off, health and retirement options, and