Client Services Manager: Home Health Scheduling & Growth

BAYADA Home Health Care; Rial Side (MA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Base salary: $50,000-$55,000 / year

Bonus opportunity

Job summary

BAYADA Home Health Care has an immediate opening for a Client Services Manager in Beverly, MA. Join a compassionate, professional team delivering high-quality home health care and support clients and their families in a dynamic environment.

Responsibilities include coordinating client services, managing scheduling, and developing strong relationships with clients, payors, and referral sources while supporting field staff with Clinical Managers. Competitive salary and benefits offered.

Qualifications

• Bachelor degree is strongly preferred.
• Prior medical office or home care experience preferred.
• Prior supervisory experience a plus.
• Demonstrated record of successfully taking on increased responsibility (goal achievement).
• Ambition to grow and advance beyond current position.
• Strong computer skills required (electronic medical record).
• Excellent communication and interpersonal skills.

Responsibilities

• Provide superior customer service and quality home care.
• Focus on coordinating client services and emergent scheduling issues.
• Manage your caseload while proactively growing it.
• Build lasting relationships with clients, referral sources, payors and community organizations.
• Develop strong, communicative relationships with the team.
• Maintain effective fiscal management of your caseload by monitoring metrics.
• Partner with Clinical Managers to supervise and support field employees.

Skills

Communication

Interpersonal skills

Supervisory experience

Goal achievement

Ambition to grow

EMR proficiency

Excellent communication

Education

Bachelor degree

Tools

Electronic medical records

Job description

BAYADA Home Health Care has an immediate opening for a Client Services Manager in Beverly, MA. Join a compassionate, professional team delivering high-quality home health care and support clients and their families in a dynamic environment.

Responsibilities include coordinating client services, managing scheduling, and developing strong relationships with clients, payors, and referral sources while supporting field staff with Clinical Managers. Competitive salary and benefits offered.