Client Services & Mail Center Specialist

SPS North America; Lone Tree (CO); On-site; USD 25,485 - 26,863; Full time

Benefits offered by this job

Career Growth

Learning & Development

Paid Time Off

Bonuses

Health & Dental Benefits

Job summary

SPS North America is seeking a Client Services Associate to manage mail, shipping, and office services at the Lone Tree site. You will handle mail reception, document printing requests, and basic copier support while maintaining a professional image of the company.

The role requires strong customer service, independent work ability, and familiarity with Microsoft Office. Occasional driving of a company vehicle may be needed, with emphasis on safety and efficiency.

Qualifications

• High School Diploma or equivalent required.
• 2+ years relevant work experience preferred.
• Ability to work independently with minimal supervision.
• Strong verbal and written communication skills.
• Knowledge of shipping & receiving procedures.

Responsibilities

• Provide 5-star customer service to all employees (in all forms of communication).
• Receive inbound mail & packages, use handheld scanner to capture package information in package tracking system.
• Handle all items with safety & security requirements and QA processes.
• Send outgoing mail & packages utilizing postage meter and shipping software.
• Review and reply to emails and answer phone calls from site staff.

Skills

Customer service

Verbal communication

Written communication

Independent work

Microsoft Office

Shipping & receiving

Education

High School Diploma or equivalent

Tools

Pallet jack

Handheld scanner

Job description

SPS North America is seeking a Client Services Associate to manage mail, shipping, and office services at the Lone Tree site. You will handle mail reception, document printing requests, and basic copier support while maintaining a professional image of the company.

The role requires strong customer service, independent work ability, and familiarity with Microsoft Office. Occasional driving of a company vehicle may be needed, with emphasis on safety and efficiency.