Client Services & Legal Documents Specialist

Jobtailor; Wilmington (DE); On-site; USD 52,000 - 70,000; Full time

Job summary

Jobtailor seeks a detail-oriented professional to support clients and internal teams with timely, accurate responses. You will respond to inquiries via Outlook, Salesforce, or phone, review and process legal documents, and navigate multiple databases to fulfill requests.

Ideal candidates have strong customer service, research skills, and proficiency in MS Office; Salesforce experience is a plus. This role thrives in a fast-paced, team-oriented environment and requires excellent prioritization

Qualifications

• High attention to detail and accuracy.
• Strong prioritization and time management skills.
• Strong customer service skills.
• Problem-solving and research abilities.

Responsibilities

• Building relationships with clients to understand needs and concerns.
• Responding to customer inquiries in a professional, accurate, and timely fashion.
• Responding to inquiries via Outlook, Salesforce, or phone.
• Navigate quickly between multiple databases to fulfill requests.
• Review and process of legal documents.
• Research and analysis of legal documents.

Skills

Customer service

Attention to detail

Time management

Prioritization

Problem-solving

Research skills

Tools

Salesforce

MS Office

Outlook

Excel

Word

Job description

Jobtailor seeks a detail-oriented professional to support clients and internal teams with timely, accurate responses. You will respond to inquiries via Outlook, Salesforce, or phone, review and process legal documents, and navigate multiple databases to fulfill requests.

Ideal candidates have strong customer service, research skills, and proficiency in MS Office; Salesforce experience is a plus. This role thrives in a fast-paced, team-oriented environment and requires excellent prioritization