Administrative Specialist I: Salesforce & Docs Expert

Jobtailor; North Carolina; On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor in North Carolina is seeking an Administrative Support Specialist to assist Deputy Commissioners with word processing, calendar management, and correspondence. You will handle case documents, draft letters, and maintain a paperless filing system while coordinating with claimants, attorneys, and staff.

The role requires strong organizational skills, the ability to work independently in a high-volume office, and experience with Word, Outlook, and Salesforce.

Qualifications

• Experience in clerical or administrative support in an office environment.
• Proficiency with Word and Outlook and ability to learn Salesforce.
• Experience drafting correspondence and entering data.
• Ability to manage high-volume workloads and prioritize tasks.
• Strong written and verbal communication skills.
• Ability to work independently and build relationships with stakeholders.

Responsibilities

• Aid Deputy Commissioners with word processing tasks.
• Prepare hearing calendars, correspondence, and orders.
• Communicate with claimants, adjusters, and attorneys by phone and mail.
• Cross-train with staff and support agency needs.
• Maintain documents in a paperless system and process orders.
• Respond professionally to all parties involved in cases.

Skills

Clerical Experience

Effective Communication

Organizational Skills

Independent Work

Prioritization

Education

High School Diploma

GED Diploma

Tools

Microsoft Word

Outlook

Salesforce

Job description

Jobtailor in North Carolina is seeking an Administrative Support Specialist to assist Deputy Commissioners with word processing, calendar management, and correspondence. You will handle case documents, draft letters, and maintain a paperless filing system while coordinating with claimants, attorneys, and staff.

The role requires strong organizational skills, the ability to work independently in a high-volume office, and experience with Word, Outlook, and Salesforce.