Client Services Intern – Summer, On-Site Schaumburg

AptaChem Consulting LLC; Schaumburg (IL); Presencial; USD 28.000 - 34.000; Jornada completa

Descripción de la vacante

Paylocity in Schaumburg, IL is offering a 12-week Client Services Internship designed to give you a real look into a career in client services. You’ll learn how Account Managers build client relationships, solve problems, and deliver an exceptional client experience while gaining hands‑on experience that prepares you for a potential full‑time opportunity after graduation.

This is an in‑office role at our Schaumburg, IL location.

Formación

• Active enrollment in a bachelor’s degree with graduation between December 2027 and Spring 2028.
• Preference for Business or Liberal Arts majors with an interest in customer service.
• GPA of 3.0 or higher.
• Experience with data entry and client interaction preferred.
• Proficient in Microsoft Word and Excel.
• Strong time management, critical thinking, and problem-solving skills.
• Strong written and verbal communication and attention to detail.

Responsabilidades

• Communicate professionally with clients via phone and email to provide updates and resolve inquiries.
• Support high-volume client service operations by completing casework and processing requests.
• Review, investigate, and resolve client cases with accuracy and quality.
• Assist with case routing, workload balancing, and assignment management.
• Complete project returns, processing cleanup, and other operational tasks.
• Accurately document client interactions and resolutions in company systems.
• Collaborate with Account Managers to elevate complex issues and ensure timely resolution.

Conocimientos

Data entry

Customer service

Communication

Time management

Problem-solving

Educación

Bachelor's degree enrollment

GPA 3.0+

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Paylocity in Schaumburg, IL is offering a 12-week Client Services Internship designed to give you a real look into a career in client services. You’ll learn how Account Managers build client relationships, solve problems, and deliver an exceptional client experience while gaining hands‑on experience that prepares you for a potential full‑time opportunity after graduation.

This is an in‑office role at our Schaumburg, IL location.