Client Services & Front Desk Specialist

Kisling, Nestico & Redick, LLC; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Kisling, Nestico & Redick, LLC is seeking a Receptionist to greet clients, assist visitors, and provide direction and information. The role supports administrative tasks and clerical operations under the Office Manager and Intake Manager.

This full-time in-office position in Cincinnati requires strong communication, organization, and proficiency with Microsoft Office; regular attendance and professional demeanor are essential.

Qualifications

• Excellent clerical and general office tasks.
• Strong written and verbal communication; organized and timely.
• High command of English grammar, usage, punctuation and spelling.
• Proficient in Microsoft Office or similar software.
• Detail oriented with strong attention to accuracy.
• Ability to meet deadlines and adapt to changing priorities.
• Establish and maintain professional working relationships.
• Operate standard office equipment (computer, phone, printers, scanners).
• Exceptional interpersonal and customer service skills.
• Patience and professionalism with visitors/clients.

Responsibilities

• Greet clients and visitors; screen inquiries.
• Route calls to legal teams on a multi-line system.
• Maintain reception area cleanliness; monitor security.
• Prepare and stamp mailers by deadline.
• Set up boardroom and provide refreshments.
• Distribute mail and manage incoming/outgoing correspondence.
• Perform daily clerical tasks: filing, scanning, scheduling.
• Attend and support client satisfaction surveys.
• Ensure regular, punctual attendance.
• Perform other duties as assigned.

Skills

Office admin

Communication

Grammar

Time management

Attention to detail

Interpersonal skills

Customer service

Multitasking

Professional demeanor

Education

High School Diploma or GED

Tools

Microsoft Office

Office equipment

Phone system

Job description

Kisling, Nestico & Redick, LLC is seeking a Receptionist to greet clients, assist visitors, and provide direction and information. The role supports administrative tasks and clerical operations under the Office Manager and Intake Manager.

This full-time in-office position in Cincinnati requires strong communication, organization, and proficiency with Microsoft Office; regular attendance and professional demeanor are essential.