Client Services Front Desk Coordinator

Family & Children's Services; Oklahoma City (OK); On-site; USD 26,000 - 36,000; Full time

Job summary

HOPE Community Services, Inc. seeks a friendly Receptionist to be the first contact for clients arriving at our agency.

You will greet visitors, answer phones on a multi-line system, direct people to the appropriate destinations, and help maintain a welcoming front desk environment. This role requires professionalism, dependability, clear articulation, and good judgment while upholding confidentiality and company policies in a fast-paced setting.

Qualifications

• High school diploma or GED and two years related experience and/or specialized training.
• May be required to obtain CPR and First Aid certification.
• Valid driver’s license.

Responsibilities

• Greets and directs clients, ensuring they are welcomed warmly and directed to the proper destination.
• Answers and routes incoming calls quickly using a multi-line phone system.
• Verifies appointments in the EMR and maintains patient information confidentiality.
• Provides light administrative support and manages office tasks.
• Maintains lobby area neat, clean, and orderly at all times.
• Provides back-up for other front desk locations as needed.

Skills

Positive attitude

Dependability

Cooperation

Education

High school diploma or GED

Tools

EMR

Job description

HOPE Community Services, Inc. seeks a friendly Receptionist to be the first contact for clients arriving at our agency.

You will greet visitors, answer phones on a multi-line system, direct people to the appropriate destinations, and help maintain a welcoming front desk environment. This role requires professionalism, dependability, clear articulation, and good judgment while upholding confidentiality and company policies in a fast-paced setting.