Client Services Executive - GSP

World-Wide-Technology; United States; Remote; USD 130,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision care

401k plan with company matching

Paid time off

Job summary

World Wide Technology (WWT) is seeking a Client Services Executive to drive growth in Global Service Provider accounts, including Tier 1 operators and Sports & Entertainment engagements. You will shape strategy, capacity planning, training, and process improvements while mentoring Services consultants on major engagements.

The role sits at the intersection of Sales, Practice, and Delivery—growing Services revenue and margin by focusing on AI, cloud, cybersecurity, data and modern infrastructure

Qualifications

• Minimum 5+ years of Services sales or consulting experience, with a track record of closing large, complex, services-led deals in enterprise, telecommunications, or service provider environments.
• Experience selling into Global Service Provider customers — including Tier 1 operators and Sports & Entertainment accounts — strongly preferred.
• Working fluency across the current WWT Services portfolio and the 2026 customer priorities that drive it — AI (foundation models, GenAI, agentic AI, AI infrastructure), cloud and multi-cloud, cybersecurity and zero trust, modern data platforms, and network and infrastructure modernization.
• Bachelor’s degree or equivalent industry experience; relevant industry certifications (AWS / Azure / GCP, Cisco, security, or AI infrastructure credentials) are a plus.
• Ability to work independently and solve customer-facing problems end-to-end.
• Strong communication skills (written, verbal, and executive presentation), and disciplined CRM and pipeline hygiene (Salesforce or equivalent).
• 25–50% travel required, based on assigned customer footprint.

Responsibilities

• Drive large-scale Services engagements with WWT’s largest GSP customers — including Tier 1 operators and Sports & Entertainment accounts.
• Develop deep customer relationships with hiring managers, directors, VPs, and executives within the assigned account base.
• Work in a sales overlay role with existing account Client Executives to drive incremental Services attach and margin growth across the GSP portfolio.
• Drive growth within our Services practice — expanding penetration of WWT’s Services portfolio (Strategic Advisory & Consulting, Engineering & Architecture, AI Services and AI Proving Ground engagements, Lab Services, Integration & Deployment, Managed Services, and Strategic Resourcing) aligned to 2026 customer priorities in AI, cloud, cybersecurity, data, and modern infrastructure.
• Help recruit, interview, and hire top industry talent to grow the organization — with a particular focus on AI, cloud, and modern infrastructure consulting skill sets.
• Build, maintain, and utilize subcontract and partner relationships to level capacity fluctuations and extend the team’s reach into specialized capabilities.
• Ensure compliance with WWT’s Delivery Methodology and continued alignment with the AI Proving Ground, Advanced Technology Center (ATC), and NAIC capabilities that differentiate WWT in the market.
• Evaluate processes and recommend changes to drive higher quality, profitability, and customer satisfaction at scale — including improvements to pursuit cadence, forecasting discipline, and delivery handoffs.
• Partner with WWT Practice leaders and Services Delivery leadership to inform the continued evolution of WWT’s Services portfolio in line with GSP customer demand signals.

Skills

Services sales

Executive communication

CRM discipline

Independent worker

Education

Bachelor's degree

Tools

Salesforce

Job description

___________________________________________

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What will you be doing?

The Client Services Executive is responsible for developing a strategy and plan to handle continued growth in their account base through capacity planning, training, and process improvement. This individual will also provide leadership, mentorship, and guidance to Services consultants as they execute their assigned engagements — and will personally engage on the largest and most strategic Services pursuits across WWT’s Global Service Provider customers, including Tier 1 operators and Sports & Entertainment accounts.

The role sits at the intersection of Sales, Practice, and Delivery — driving Services revenue and margin growth across the priority themes shaping the GSP business in 2026: AI adoption and agentic AI deployment, AI-ready network and infrastructure modernization, cybersecurity and zero trust transformation, cloud and multi-cloud, fiber and 5G/RAN modernization, video and content distribution, and the broader digital transformation agenda of our Service Provider customers.

Responsibilities:

• Drive large-scale Services engagements with WWT’s largest GSP customers — including Tier 1 operators and Sports & Entertainment accounts.


• Develop deep customer relationships with hiring managers, directors, VPs, and executives within the assigned account base.


• Work in a sales overlay role with existing account Client Executives to drive incremental Services attach and margin growth across the GSP portfolio.


• Drive growth within our Services practice — expanding penetration of WWT’s Services portfolio (Strategic Advisory & Consulting, Engineering & Architecture, AI Services and AI Proving Ground engagements, Lab Services, Integration & Deployment, Managed Services, and Strategic Resourcing) aligned to 2026 customer priorities in AI, cloud, cybersecurity, data, and modern infrastructure.


• Help recruit, interview, and hire top industry talent to grow the organization — with a particular focus on AI, cloud, and modern infrastructure consulting skill sets.


• Build, maintain, and utilize subcontract and partner relationships to level capacity fluctuations and extend the team’s reach into specialized capabilities.


• Ensure compliance with WWT’s Delivery Methodology and continued alignment with the AI Proving Ground, Advanced Technology Center (ATC), and NAIC capabilities that differentiate WWT in the market.


• Evaluate processes and recommend changes to drive higher quality, profitability, and customer satisfaction at scale — including improvements to pursuit cadence, forecasting discipline, and delivery handoffs.


• Partner with WWT Practice leaders and Services Delivery leadership to inform the continued evolution of WWT’s Services portfolio in line with GSP customer demand signals.

__________________________________________

Qualifications:

• Minimum 5+ years of Services sales or consulting experience, with a track record of closing large, complex, services-led deals in enterprise, telecommunications, or service provider environments.


• Experience selling into Global Service Provider customers — including Tier 1 operators and Sports & Entertainment accounts — strongly preferred.


• Working fluency across the current WWT Services portfolio and the 2026 customer priorities that drive it — AI (foundation models, GenAI, agentic AI, AI infrastructure), cloud and multi-cloud, cybersecurity and zero trust, modern data platforms, and network and infrastructure modernization.


• Bachelor’s degree or equivalent industry experience required; relevant industry certifications (AWS / Azure / GCP, Cisco, security, or AI infrastructure credentials) are a plus.


• Ability to work independently and solve customer-facing problems end-to-end.


• Strong communication skills (written, verbal, and executive presentation), and disciplined CRM and pipeline hygiene (Salesforce or equivalent).


• 25–50% travel required, based on assigned customer footprint.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program


• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement


• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring


• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $130,000.00 to $150,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring

process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

If you have any questions or concerns about this posting, please email [e-mail]

World Wide Technology is an Equal Opportunity Employer.

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