Client Services Coordinator (Part-Time, Contract)

Richmond Growth Advisors; Richmond (VA); Remote; USD 28,000 - 39,000; Part time

Job summary

Richmond Growth Advisors is seeking a reliable, organized contractor to support our daily operations. This part-time, mostly remote role involves managing the calendar, keeping client records current, preparing proposals and invoices, and coordinating content updates for social media and our website.

You’ll also handle follow-ups with prospects and clients in a warm, professional voice and occasionally transport training materials to client sites in the Richmond area.

Qualifications

• Independent contractor with flexible hours and hourly pay.
• Remote work with occasional on-site errands in Richmond, VA area.
• Must be reliable and organized with strong administrative capabilities.

Responsibilities

• Manage the calendar: book consultations, secret shopper visits and on-site training sessions
• Keep client records and follow-up notes up to date in our tracking system
• Prepare proposals, invoices and session materials from existing templates
• Schedule social media posts and update the website from content we provide
• Follow up with prospects and clients by email in a warm, professional voice
• Occasionally pick up or drop off training materials at client locations

Skills

Organizational skills

Attention to detail

Written communication

Tools

Email client

Tracking system

Content templates

Job description

Richmond Growth Advisors · Richmond, VA · Remote, with occasional local errands · About 5 to 10 hours a week

Richmond Growth Advisors trains the frontline staff of independent restaurants, shops, gyms and studios. We're a small, growing firm, and we're looking for an organized, reliable person to keep the business side running smoothly so our founder can spend her time with clients.

What you’ll do

• Manage the calendar: book consultations, secret shopper visits and on-site training sessions


• Keep client records and follow-up notes up to date in our tracking system


• Prepare proposals, invoices and session materials from existing templates


• Schedule social media posts and update the website from content we provide


• Follow up with prospects and clients by email in a warm, professional voice


• Occasionally pick up or drop off training materials at client locations

Details

• Independent contractor, paid hourly


• Flexible hours, mostly remote


• Rate: [$20 to $28 an hour, depending on experience]