Client Services Coordinator - Luxury Portrait Studio

Sanders Fine Portraits; Highland Park (IL); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Health and wellness benefit

Paid training

Stable, long-term role

Not seasonal

Job summary

Sanders Fine Portraits in Highland Park, IL is seeking a warm, organized Client Concierge & Studio Support Assistant to welcome families and keep sessions running smoothly.

You will greet clients, engage with children during sessions, coordinate daily workflow with the Studio Director, and ensure the studio is polished and calm from arrival to departure.

This part-time to full-time role offers paid training, health benefits, and long-term stability; weekend availability is required.

Qualifications

• Experience in childcare, nannying, teaching, or working closely with children.
• Luxury retail or hospitality experience is a plus.
• Concierge or front desk roles are relevant.
• Client experience or customer support background is helpful.
• Studio, salon, spa, event, or boutique environments are relevant backgrounds.

Responsibilities

• Greet clients warmly and help them feel comfortable from arrival.
• Engage with children during sessions to keep them safe and entertained.
• Assist families during visits to ensure a smooth, relaxed experience.
• Support the Studio Director with daily flow, logistics, and client needs.
• Keep the studio polished, organized, and running smoothly.

Skills

Customer service

Communication

Organization

Phone etiquette

Detail orientation

Job description

Client Concierge & Studio Support Assistant

Part-Time to Full-Time | In-Studio | Luxury Family Portrait Studio

Sanders Fine Portraits is a luxury fine art portrait studio creating meaningful heirloom artwork for families. We are looking for a warm, upbeat, highly organized Client Concierge & Studio Support Assistant who loves people, enjoys children, and takes pride in creating a smooth, memorable experience from start to finish.

This is a great role for someone who is naturally friendly, polished, quick-thinking, and helpful. You are the kind of person who notices what needs to be done before anyone has to ask, keeps details moving behind the scenes, and makes families feel genuinely welcomed and cared for.

The Schedule

• Part-Time to Full time, 24-40 hours per week, 10-12 hours per day
• Some weekend availability is required
• We work longer studio days but with days off in between

What You'll Do

You will help create a calm, beautiful, and welcoming experience for families during their portrait appointments. This includes:

• Greeting clients warmly and helping them feel comfortable the moment they arrive
• Engaging with children during sessions so they feel safe, happy, and entertained
• Helping families feel at ease throughout their visit
• Supporting the Studio Director with daily flow, logistics, and client needs
• Keeping the studio polished, organized, and running smoothly
• Noticing the little things that make a big difference before someone has to ask
• Making appointment confirmation and follow-up calls
• Answering client questions with warmth and professionalism
• Helping prevent last-minute changes by building connection and confidence
• Keeping notes, records, and details accurate
• Following through until every loose end is handled

You're a Great Fit If You Are

• Naturally upbeat, charismatic, and outgoing
• Highly organized and dependable
• Great with children and genuinely enjoy being around families and dogs
• Comfortable jumping in wherever help is needed
• Polished, professional, and calm under pressure
• Strong on the phone and comfortable guiding conversations
• Someone who notices details and anticipates needs
• Energized by a beautiful, high-touch client experience
• Proud of creating order, comfort, and a sense of ease for others

Helpful Background Experience

This role may be a great fit if you have experience in:

• Childcare, nannying, teaching, or working closely with children
• Luxury retail
• Hospitality
• Concierge or front desk roles
• Client experience or customer support
• Studio, salon, spa, event, or boutique environments

Compensation & Benefits

• $19/hour
• Health and wellness benefit
• Paid training
• Stable, long-term role
• Not seasonal

Why This Role Matters

Families come to us for more than portraits. They come for an experience that feels personal, cared for, and beautifully handled. Your role is to help make that happen.

If you are the person who brings great energy into a room, loves helping families feel at home, and also has the organization and follow-through to keep everything running smoothly, we would love to meet you.