Client Services Coordinator — Growth Path to Manager

bayada home health care; Philadelphia (Philadelphia County); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Paid holidays

Vacation time

Sick time

Health insurance

Dental insurance

Vision insurance

Employer-paid life insurance

401(k) with company match

Direct deposit

EAP

Job summary

BAYADA Home Health Care is seeking a Client Services Associate for our Philadelphia pediatrics office. This on-site role runs Monday–Friday, 8:30am–5pm, focusing on client services, scheduling, and staffing across the team.

You will gain hands-on experience in office operations, client relations, and data management, with growth opportunities into management tracks. The position emphasizes strong communication with field staff and ongoing professional development.

Qualifications

• Bachelor’s degree required.
• Customer service experience preferred.
• Strong interpersonal, organizational, and communication skills.
• Demonstrated ability to achieve goals and build professional relationships.
• Ambition to grow professionally and advance within the organization.
• Proficiency with Microsoft Office and strong computer/data entry skills.
• Comfortable with phone communication and relationship-building outreach.

Responsibilities

• Coordinate and assist with managing client services, scheduling, and staffing needs.
• Support field staff in delivering high-quality home health services.
• Assist with various administrative tasks.
• Foster positive communication and engagement with field employees.
• Support employee recognition and retention initiatives.
• Maintain accurate documentation and data entry within company systems.

Skills

Customer service experience

Interpersonal skills

Organizational skills

Communication skills

Phone communication

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

BAYADA Home Health Care is seeking a Client Services Associate for our Philadelphia pediatrics office. This on-site role runs Monday–Friday, 8:30am–5pm, focusing on client services, scheduling, and staffing across the team.

You will gain hands-on experience in office operations, client relations, and data management, with growth opportunities into management tracks. The position emphasizes strong communication with field staff and ongoing professional development.