Client Services Coordinator

KBC Advisors, Inc.; Louisville (KY); On-site; USD 57,000 - 76,000; Full time

Job summary

KBC Advisors, Inc. in Louisville is seeking a Client Services Coordinator to support our brokerage team. You will lead general office activities and ownership of transaction deliverables and campaigns for market opportunities.

Ideal candidates hold a Bachelor’s degree in Business or Marketing, 2+ years supporting commercial brokerage or research, and an active real estate license or plan to obtain one within 120 days. Proficiency with Adobe Creative Suite and MS Office is preferred.

Qualifications

• Bachelor’s degree in Business or Marketing is preferred.
• 2+ years of experience, ideally supporting commercial brokerage transactions or research.
• Applicants must hold an active real estate license or be willing to obtain one within 120 days.
• Experience with Adobe Creative Suite and MS Office is desired.

Responsibilities

• Develop and track transaction deliverables, including project tracking and marketing collateral.
• Produce marketing materials by partnering with the marketing team; maintain brand messaging.
• Coordinate property listing information, announcements and invitations; arrange client/tenant/company tours.
• Maintain property listing websites and track marketing budgets.
• Keep local market data updated with Market Research and Data teams.
• Maintain marketing and deliverable template library.
• Research property attributes and ownership information to keep KBC records current.
• Provide general administrative support to the office or sales professionals.
• Support Louisville office operations including supplies, expenses, and building contact duties.

Skills

Strong organization

Interpersonal skills

Written & verbal communication

Adobe Creative Suite

Photoshop

InDesign

Microsoft Office

Excel

CoStar

LoopNet

Matterport

Education

Bachelor’s degree in Business or Marketing

Real estate license or willing to obtain in 120 days

Tools

Adobe Photoshop

Adobe InDesign

Microsoft Office (Excel/Word/Outlook)

CoStar

LoopNet

Matterport

Job description

KBC Advisors is seeking a Client Services Coordinator to support our Louisville team! We offer a dynamic, innovative environment with a company that is reimagining industrial real estate.

As a Client Services Coordinator at KBC, you will be responsible for leading and owning the general support for our Louisville brokerage team and office. We’re looking for motivated, organized individuals with experience assisting brokerage teams in creating strategic plans and deliverables for transactions in the market.

KBC Advisors is a modern, nimble purpose-built firm. We pride ourselves on doing things differently. We want team members with diverse views and experiences who can bring new ideas to the table. We value what makes each of us unique and use it to drive our innovative approach to commercial real estate.

Essential Duties and Responsibilities

• Develop and track transaction deliverables including project tracking, preparing and editing marketing collateral, and creating campaign calendars and strategies
• Produce marketing materials including flyers, proposals and online/email campaigns by partnering with the KBC marketing team; maintain KBC brand and messaging
• Regularly create and distribute property listing information, announcements and invitations; coordinate events related to client/tenant/company projects (tours, open houses, etc.)
• Maintain property listing websites
• Track and manage property marketing efforts and budgets
• Maintain local market data, partnering with Market Research and Data teams for best practices
• Maintain marketing and deliverable template library
• Research property attributes and ownership information, continually updating KBC records to reflect accurate and up-to-date information
• Provide general administrative support to an office or group of sales professionals
• Support Louisville office operations including ordering supplies, reconciling office expenses and receipts, and acting as point of contact for building management

Preferred Qualifications

• Strong organization and interpersonal skills
• Strong written and verbal communication skills
• Experience with Adobe Creative Products including Photoshop and In Design preferred
• Proficient experience/skills with Microsoft Office Suite (including Excel, Word, Outlook)
• Experience with CoStar, LoopNet, and property database systems preferred
• Experience with Matterport preferred

Education and Experience

• A Bachelor’s degree from a college or university, preferably in Business or Marketing (or similar field)
• 2+ years prior experience, ideally supporting commercial brokerage transactions or research
• Applicants must hold an active real estate license or have the ability and willingness to obtain one within the required timeframe (usually 120 days)

Compensation

The expected compensation range for this position is $57,000 - $76,000 per year. Actual compensation will be determined based on experience, qualifications and geographic location.

This role may also be eligible for bonuses, or other incentive compensation, as well as a benefits package including health coverage, retirement plans, and paid time off, subject to eligibility requirements.